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Send EmailFrequently Asked Questions
Things you may want to know about KiwiCDN services.
We provide 24/7 technical support via Telegram, including product consultation, technical troubleshooting, and account management assistance.
You can contact us via Telegram to upgrade or downgrade your plan. We will handle all changes and ensure a smooth transition.
Yes. We offer a 99.9% availability SLA. If this standard is not met, we will provide corresponding service credits.
Our technical team can help you migrate seamlessly via Telegram. We offer free migration assistance and technical support to ensure zero downtime.
Yes. We support highly customizable configurations. Enterprise customers can work with our professional team via Telegram to tailor the setup to specific requirements.
You can view real-time usage, traffic statistics, and detailed billing information through the control panel. For any questions, feel free to reach us via Telegram.